", "I work good with minimum supervision, but I also enjoy working with a team. I cannot take on every step of a project all of the time. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. You've answered well by sharing that you face stressful situations head-on. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Are there any specific action steps you would need to take to reach your goal of becoming a PA? However, it can inhibit my ability to grow. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. Your answer should include your ability to be patient, kind, and confirming to best answer this question. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. I like to manage my time to finish my projects on time. . As well, I am an active participant in my local rotary club. At the end of the day, many role titles are fluid. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. ", "I am happy with what I do as a pharmacy tech. It seems you would be a wonderful teammate to have around. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. Borja estimates that. Every person I care for has a story. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. Very good answer! I am a people person and build relationships with my coworkers and patients alike. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. I carry around a notebook and write down important facts if I think there is a chance I will forget them. Talk about your qualifications and skills that will help you to do this job well. If I promise any follow-up to my students, I do so in a timely manner. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. Sign In. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. ", "Outside of my career, my priorities in life are my family and being outdoors. I am a competitive individual and enjoy keeping fit. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. I was tasked with spearheading a task force. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. Good example! The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Hiring Age. When I hit my 20's, it was so important to me to learn about other cultures. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) Stress can often be a regular part of the day-to-day work experience, especially in healthcare. ", "The people on the frontlines of a business are vital to the success of any organization. ", "I am super focused when I am stressed so I can make sure everything is done and correct. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. Behavioral 3. Truth is always key, so I will be honest and clear when communicating the news. Well done! Kaiser Permanente takes great pride in having a very positive and nurturing environment. I consider myself to be a strong relationship builder and take pride in my people skills. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. I would also need a technologist to assist me who could adjust to my easy procedural style.". It sounds like you handled this matter with utmost urgency and great customer care. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". If I were to be offered this position, I would look forward to bringing these services to this area as well. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. We've all had those tough cases. It is not the ideal situation, but I have always adjusted for the good of the team. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. Nice work! To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. Kaiser Permanente is 100% focused on the service that they provide to their patients. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden I make sure to practice empathy. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. ", "From a young age, I was raised around a farm and animals are a huge part of my life. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. If possible, pick a weakness that is not a core skill for the position you are interviewing for. I also help the pharmacist with anything they needed from translating to ringing up customers. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. I get along well with others and work well as a team.". Discuss the ways that you would build strong and healthy relationships if hired. I take the time to listen and reflect back to ensure that I am providing the best care possible. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). In the future, I will like to be a PA and help more people.". You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. New hires were appreciative of learning one on one. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. ", "This is a great question. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. A career in healthcare can be emotional at times; however, I choose to focus on the positives. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. "I have experience in ordering medical supplies and maintaining inventory. You are showing the interviewer that you are highly capable in either situation. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. where i concurrently pursued a degree in both nursing and biological sciences. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. ", "I dislike when there's work politics. ", "Do my job and do it right. You've done well by answering diplomatically. I understand that it's part of the job. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. I listen, mirror, validate, and empathize. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. What makes you want to give back to your community? This is a very good example of your problem resolution skills. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. Perhaps you use a particular app or software. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". ", "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the
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